ISO 29990:2010 specifies basic requirements for providers of learning services in non-formal education and training. The work of preparing International Standards is normally carried out through ISO technical committees. Non-Formal education and training-providers shall consider the effectiveness of training through well recognizing of their customers' expectations and this requires them to be more interacting with their customers and also their delegates. SO 29990 is a quality management system standard for providers of education and training services. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.

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